Outcome Activation Ltd

Finance Gateway disconnected

What disconnection means

The gateway can no longer retrieve new QuickBooks information. Disconnection does not alter or delete records held in QuickBooks, because the gateway has no write capability. It also does not automatically remove business records or audit evidence that Outcome Activation must retain under applicable requirements.

Safe next steps

If continued access is authorised and required, use the connection and reconnection guidance and contact the authorised Outcome Activation operator. Do not send credentials or tokens by email.

If the disconnection was unexpected or security-related, leave the gateway disconnected and report the issue through Outcome Activation's contact route.

More information

Review the Finance Gateway overview, Privacy Notice and Terms of Use.